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I WANT TO LET MY PROPERTY
Letting with Dowen means you're dealing with professionals
People choose to let for a variety of reasons
Some may have decided to invest in a property in the hope of receiving a better overall return on their capital
Others may be unable to sell their property and therefore decide to let instead
Some may be working away for a period of time, decide to let but intend to return to live in the property in the future
Others focus on building a portfolio of rental properties in order to enjoy long term investment growth and a regular rental income
At Dowen Lettings we cater for all categories of landlord and welcome their custom
All our branches offer an individual letting service with experienced personnel whose aim is to ensure that everything runs as smoothly as possible
ARE YOU A LANDLORD?
If you are an existing landlord or a landlord new to lettings, we are always in urgent need of well presented, good quality homes, to let
You may also have a property sitting unlet with another agent, or have one or several already let with tenants, but are dissatisfied with your existing letting agent's service
You may be managing your own portfolio and need the assistance of a professional lettings agent
In all cases.... we will be delighted to be of service
Tenant demand at all of our branches is very strong. Often we have a waiting list of registered proposing tenants
As soon as we list a property, we will begin marketing and would expect to find a responsible tenant in a reasonable period of time
WE OFFER A CHOICE OF SERVICE
Management
We find the tenant, complete all documentation then manage the property on a day to day basis for a monthly management fee (usually taken as a percentage of the rent collected)
We deal with the day to day needs of the tenant, attend to repairs and other related matters
Our intention is to inspect the property every 6 months, at which time we will also send you a report and photographic record
Soon after it's received by us, we will pay you rent collected, direct to your bank account, less any expenses incurred and our management charge
We will e-mail you a statement on the 1st of every month, as well as sending you a text message and e-mail, each time we make a payment, to your account
Your personal Lettings Portfolio Manager will always be just a phone call away and always be on hand to assist you or your tenant
This service is best suited to inexperienced landlords or those who do not have time to deal with day to day, tenant/property related issues
Tenant Finder
We find the tenant, complete the initial paperwork and prepare the lease. You then manage the property thereafter yourself
This service is best suited to experienced landlords who feel comfortable dealing direct with their tenants, collecting rent and personally managing any property related issues
OUR INTENSIVE MARKETING INCLUDES
24/7 advertising on the DOWEN website, RIGHTMOVE & ONTHEMARKET
Facebook advertising
Advertising in the local newspaper
Property presentation in-branch via static displays
Matching to our database of registered tenants
Well written sales brochures with appropriate photography
Motivated and enthusiastic letting agents. Each being a well-trained letting professional with good local knowledge and a commitment to everyday exceptional customer service
EASY TO USE HIGH QUALITY WEBSITE
Thousands of people log onto this website every month to search for property
We've designed it to be very simple to navigate on desktop computers, laptops, tablets and mobile phones. We've kept it clutter free and a source of concise, easy to read customer information
Compare our website with many others and we're sure you'll agree
We endeavour to present the homes we represent to the highest of standards, with well written particulars, great photography, digital street views and precise location mapping
EXPERIENCED + COMPETENT LETTINGS PORTFOLIO MANAGERS
Offer your property to let with Dowen and in general you will have one point of contact, namely a dedicated personal Lettings Portfolio Manager
This person will look after you from listing the property to finding a tenant. Should you have chosen the Management option, the same person will manage the let thereafter
Our Lettings Portfolio Managers are experienced and knowledgeable. All endeavour to build a strong personal relationship with the landlords they represent
Many large multi-branch agents locate their letting department in one central location, often meaning you'll never know who will pick up the phone, when you call with a query or problem
Feedback tells us that our landlords appreciate our personal one on one approach, because they always know who they are dealing with at Dowen Lettings
REALISTIC LETTING AND MANAGEMENT FEES
Our charges to landlords are straight forward, competitive and realistic in return for the service levels we deliver
| Service | Ex Vat | Inc Vat |
| Tenant Finder + Tenancy Set Up & Management | 375* | 450* |
| Tenant Finder Only + Tenancy Set up | 475* | 570* |
| Management - Monthly Charge | 11.33% | 13.60% |
| Management - Tenancy Renewal | 82.50 | 99 |
| Property Periodic Inspection, Lease Renewal, Lease End Sign Out + Inspection | 82.50 | 99 |
| EPC | 80 | 96 |
| Gas Safety Certificate | Varies |
100's OF PROPERTIES UNDER MANAGEMENT MEANS WE'RE TRUSTED, TRIED AND TESTED
We are trusted to manage many hundreds of properties, on behalf of our landlords, many having consistently used our service for years
Our reputation stands before us. We have been tried, tested & trusted for over 37 years - lettings experts since 1982. Let with us and you can expect a measured, consistent service, provided by dedicated, experienced lettings professionals
FREE LETTING VALUATIONS
If you are ready to let an individial property, please contact your nearest Dowen branch or click "Please Value My Property" below, to book a free valuation
Our lettings valuer will be delighted to call at your property, will advise on the lettings market and likely rent you will achieve. He or she will tell you about our high standard of 5 Star Service and your expected fees and expenses
If you have a property portfolio and would like to discuss having it managed by Dowen Lettings, please contact the Lettings Portfolio Manager at your nearest Dowen branch
WITH ANOTHER LETTINGS AGENT AND WANT TO CHANGE TO US
We regularly meet landlords who are dissatisfied with their current letting agent and choose to switch over to our service
This may be for a single property, multiple properties or larger lettings portfolios
Properties could be either vacant or let with existing tenants
This means each switch over scenario requires an individual approach, with a pre-agreed plan aimed, at not unsettling existing tenants whilst ensuring the smooth handover of documentation from the current agent
For Already Let Properties
Changing lettings agents is understandably worrying for a landlord, especially if a property is already let
Our aim will be to make any changeover as simple and transparent as possible
As soon as you agree to change to Dowen Lettings, you will need to dis-instruct your current agent
We will then need you to sign a lettings agreement with us
Thereafter we will
- Endeavour to liaise with your existing agent, to ensure the smooth transfer of keys and any relevant documentation
- Arrange to meet the existing tenant(s), advise them how we operate and of the standards we expect from our tenants
- Compile a fresh and full inventory at the time of takeover
- Take a full photographic record of the property, at the time of takeover
- Issue you with a condition report and photographic records
- Have the tenant(s) sign a fresh Dowen branded tenancy agreement along with our terms and conditions
- Get the rent due, paid to ourselves
In effect, it will be like a fresh start for your tenancy
For properties with existing tenants, the process is usually free and our aim will be to reduce to a minimum any disruption, in the flow of your rental income
For Non-Let Properties
The process is simple
As soon as you agree to change to Dowen Lettings, you will need to dis-instruct your current agent
We will then need you to sign a lettings agreement with us
We'll then endeavour to liaise with your existing agent, to ensure the smooth transfer of keys and any relevant documentation
We will then begin marketing and do our best to find you a tenant as soon as possible
TENANCY DEPOSIT, REDRESS & CLIENT MONEY
Dowen landlords have the peace of mind of knowing that as is required by law:
We register all bonds/damages deposits on managed properties with the following licensed Tenancy Deposit Scheme
My Deposits, 1st Floor, Premiere House, Elstree Way, Borehamwood, Hertfordshire, WD6 1JH
Tel: 0333 321 9401 Web: www.mydeposits.co.uk
For redress we subscribe to the Property Ombudsman for Estate Agents
The Property Ombudsman, Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP
Tel: 01722 333306 Web: www.tpos.co.uk
Our Client Money Protection Scheme is provided by
Propertymark Ltd. trading as Propertymark. Registered in England and Wales No. 897907 Arbon House, 6 Tournament Court, Edgehill Drive, Warwick CV34 6LG help@propertymark.co.uk, 01926 496 800
5 STAR SERVICE STANDARDS
We aim to provide a service, which we trust, you will consider to be the best - 5 STAR SERVICE
Proof that we're delivering on this promise can be seen in the hundreds of 5 STAR REVIEWS, placed on our individual branch Facebooks and via Google. Please check them out
You can have confidence is the fact that we subscribe to the National Associations of Estate Agents, the Royal Institute of Chartered Surveyors and the Ombudsman For Estate Agents and as such abide by the strict code of good estate agency practice, laid down by these organisations
HOW DO I GO AHEAD
Simply contact your nearest Dowen branch and ask to speak to the Lettings Portfolio Manager
We look forward to meeting you and thereafter being of service
