Letting

I WANT TO LET MY PROPERTY 

Letting with Dowen means you're dealing with professionals

People choose to let for a variety of reasons. 

• Some may have decided to invest in a property in the hope of receiving a better overall return on their capital.
• Others may be unable to sell their property and therefore decide to let instead.
• Some may be working away for a period of time, decide to let but intend to return to live in the property in the future.
• Others focus on building a portfolio of rental properties in order to enjoy long term investment growth and a regular rental income.

At Dowen Lettings we cater for all categories of landlord and welcome their custom. All our branches offer an individual letting service with experienced personnel whose aim is to ensure that everything runs as smoothly as possible.

ARE YOU A LANDLORD?

If you are an existing landlord or a landlord new to lettings, we are always in urgent need of well presented, good quality homes, to let. You may also have a property sitting unlet with another agent, or have one or several already let with tenants, but are dissatisfied with your existing letting agent's service.

You may be managing your own portfolio and need the assistance of a professional lettings agent. In all cases.... we will be delighted to be of service. Tenant demand at all of our branches is very strong. Often we have a waiting list of registered proposing tenants. As soon as we list a property, we will begin marketing and would expect to find a responsible tenant in a reasonable period of time

WE OFFER A CHOICE OF SERVICE 

Management

We find the tenant, complete all documentation then manage the property on a day to day basis for a monthly management fee (usually taken as a percentage of the rent collected). We deal with the day to day needs of the tenant, attend to repairs and other related matters.

Our intention is to inspect the property every 6 months, at which time we will also send you a report and photographic record. Soon after it's received by us, we will pay you rent collected, direct to your bank account, less any expenses incurred and our management charge. We will e-mail you a statement on the 1st of every month, as well as sending you a text message and e-mail, each time we make a payment, to your account.

Your personal Lettings Portfolio Manager will always be just a phone call away and always be on hand to assist you or your tenant. This service is best suited to inexperienced landlords or those who do not have time to deal with day to day, tenant/property related issues.

Tenant Finder

We find the tenant, complete the initial paperwork and prepare the lease. You then manage the property thereafter yourself. This service is best suited to experienced landlords who feel comfortable dealing direct with their tenants, collecting rent and personally managing any property related issues.

OUR INTENSIVE MARKETING INCLUDES

• 24/7 advertising on the DOWEN website, RIGHTMOVE & ONTHEMARKET
• Facebook advertising
• Advertising in the local newspaper
• Property presentation in-branch via static displays
• Matching to our database of registered tenants
• Well written sales brochures with appropriate photography
• Motivated and enthusiastic letting agents. Each being a well-trained letting professional with good local knowledge and a commitment to everyday exceptional customer service

EASY TO USE HIGH QUALITY WEBSITE

Thousands of people log onto this website every month to search for property. We've designed it to be very simple to navigate on desktop computers, laptops, tablets and mobile phones. We've kept it clutter free and a source of concise, easy to read customer information.

Compare our website with many others and we're sure you'll agree. We endeavour to present the homes we represent to the highest of standards, with well written particulars, great photography, digital street views and precise location mapping.

EXPERIENCED + COMPETENT LETTINGS PORTFOLIO MANAGERS

Offer your property to let with Dowen and in general you will have one point of contact, namely a dedicated personal Lettings Portfolio Manager. This person will look after you from listing the property to finding a tenant. Should you have chosen the Management option, the same person will manage the let thereafter.

Our Lettings Portfolio Managers are experienced and knowledgeable. All endeavour to build a strong personal relationship with the landlords they represent. Many large multi-branch agents locate their letting department in one central location, often meaning you'll never know who will pick up the phone, when you call with a query or problem. Feedback tells us that our landlords appreciate our personal one on one approach, because they always know who they are dealing with at Dowen Lettings.

REALISTIC LETTING AND MANAGEMENT FEES

Our charges to landlords are straight forward, competitive and realistic in return for the service levels we deliver

100's OF PROPERTIES UNDER MANAGEMENT MEANS WE'RE TRUSTED, TRIED AND TESTED

We are trusted to manage many hundreds of properties, on behalf of our landlords, many having consistently used our service for years. Our reputation stands before us. We have been tried, tested & trusted for over 37 years - lettings experts since 1982. Let with us and you can expect a measured, consistent service, provided by dedicated, experienced lettings professionals  .

FREE LETTING VALUATIONS

If you are ready to let an individial property, please contact your nearest Dowen branch or click "Please Value My Property" below, to book a free valuation

Our lettings valuer will be delighted to call at your property, will advise on the lettings market and likely rent you will achieve. He or she will tell you about our high standard of 5 Star Service and your expected fees and expenses. If you have a property portfolio and would like to discuss having it managed by Dowen Lettings, please contact the Lettings Portfolio Manager at your nearest Dowen branch.

WITH ANOTHER LETTINGS AGENT AND WANT TO CHANGE TO US

We regularly meet landlords who are dissatisfied with their current letting agent and choose to switch over to our service. This may be for a single property, multiple properties or larger lettings portfolios. Properties could be either vacant or let with existing tenants.

This means each switch over scenario requires an individual approach, with a pre-agreed plan aimed, at not unsettling existing tenants whilst ensuring the smooth handover of documentation from the current agent.

For Already Let Properties

Changing lettings agents is understandably worrying for a landlord, especially if a property is already let. Our aim will be to make any changeover as simple and transparent as possible. As soon as you agree to change to Dowen Lettings, you will need to dis-instruct your current agent. We will then need you to sign a lettings agreement with us.

Thereafter we will

• Endeavour to liaise with your existing agent, to ensure the smooth transfer of keys and any relevant documentation
• Arrange to meet the existing tenant(s), advise them how we operate and of the standards we expect from our tenants
• Compile a fresh and full inventory at the time of takeover
• Take a full photographic record of the property, at the time of takeover
• Issue you with a condition report and photographic records
• Have the tenant(s) sign a fresh Dowen branded tenancy agreement along with our terms and conditions
• Get the rent due, paid to ourselves

In effect, it will be like a fresh start for your tenancy. For properties with existing tenants, the process is usually free and our aim will be to reduce to a minimum any disruption, in the flow of your rental income.

For Non-Let Properties

The process is simple. As soon as you agree to change to Dowen Lettings, you will need to dis-instruct your current agent. We will then need you to sign a lettings agreement with us. We'll then endeavour to liaise with your existing agent, to ensure the smooth transfer of keys and any relevant documentation. We will then begin marketing and do our best to find you a tenant as soon as possible.

TENANCY DEPOSIT, REDRESS & CLIENT MONEY

Dowen landlords have the peace of mind of knowing that as is required by law. We register all bonds/damages deposits on managed properties with the following licensed Tenancy Deposit Scheme.

My Deposits, 1st Floor, Premiere House, Elstree Way, Borehamwood, Hertfordshire, WD6 1JH

Tel:  0333 321 9401  Web: www.mydeposits.co.uk

For redress we subscribe to the Property Ombudsman for Estate Agents

The Property Ombudsman, Milford House, 43 - 55 Milford Street, Salisbury, Wiltshire, SP1 2BP

Tel: 01722 333306   Web: www.tpos.co.uk

Our Client Money Protection Scheme is provided by:

Propertymark Ltd. trading as Propertymark. Registered in England and Wales No. 897907 Arbon House, 6 Tournament Court, Edgehill Drive, Warwick CV34 6LG help@propertymark.co.uk, 01926 496 800

5 STAR SERVICE STANDARDS

We aim to provide a service, which we trust, you will consider to be the best - 5 STAR SERVICE

Proof that we're delivering on this promise can be seen in the hundreds of 5 STAR REVIEWS, placed on our individual branch Facebooks and via Google. Please check them out

You can have confidence is the fact that we subscribe to the National Associations of Estate Agents, the Royal Institute of Chartered Surveyors and the Ombudsman For Estate Agents and as such abide by the strict code of good estate agency practice, laid down by these organisations

HOW DO I GO AHEAD

Simply contact your nearest Dowen branch and ask to speak to the Lettings Portfolio Manager

We look forward to meeting you and thereafter being of service