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Letting property requires an effective team of dedicated agents

We take pride in the positive feedback we receive from our landlords in regard to Team Dowen

The following are some examples

I just want to take this opportunity to express my thanks to Bev at Dowen Hartlepool branch for how well you have handled my tenant, the situation and communication. It can't have been easy but Bev handled it amazingly the whole time. My Thanks again. (Ref 1419)

I want to write to let you know how happy I am with the service I received from Dowen Estate Agents in Hartlepool. The team are first class, really friendly and helpful.  Bev who dealt with the letting of my property, has been brilliant and so professional. I would have no hesitation in recommending Dowen to anybody and will definitely not be going anywhere else in the future! (Ref 1414)

The team at Dowen Durham, Dawn Teggert in particular, have looked after the letting of my property for years. They act as an essential liason between me and the tenants and have proved themselves efficient and effective in sorting out any problems and overseeing the whole letting process. Dawn has effectively managed seamless transitions from one tenant to another when necessary. Dawn responds promptly to any queries on either side and ensures that all inspections, updates and finances are dealt with on time and accurately. She goes the extra mile to ensure that both myself and the tenants are happy. (Ref 1410)

We have worked continuously with Dowen Sedgefield since 2003 for buying, selling and letting of properties. Dowen's staff have always been warm and friendly but more importantly they reach all objectives set, though a professional and discreet service. I have no hesitation in strongly recommending Dowen's Estate Agents Ref:1310

As a London based landlord I need a full service lettings agency I can trust. I have been working with Dowen Seaham for over 10 years and they always provide an excellent service to both me and my tenants. The team are friendly and efficient. They keep me up to date with the latest legislation and ensure I meet all requirements on time. When I need a new tenant they are pro-active with their marketing and have often had a new tenant screened and ready to move in advance of the property being vacant. When maintenance is required they keep me informed and provide skilled trades people when required. I would highly recommend their professional and effective service Ref: 1299

I have received priceless help and advise on both purchase and lettings from Pat Wilkinson at Dowen Bishop Auckland & Spennymoor, over many years. From one single property I now have nine, purchased, let, managed and maintained by them, allowing me to be worry free whilst my attention is on other business interests or being abroad. It's a pleasure to work with a dedicated team. Ref: 1298

We have 3x rental properties managed with Dowen Lettings via their Durham City branch. We have always found the the staff there to be friendly and professional. They know us and our properties very well and thus select the right tenants for our needs  Ref: 1297

As all landlords/ladies are aware, getting the right and best service when trying to rent our very expensive property investments can be full of many pit falls and much harder than at first thought. Before using the services of Jan Ingleby at Dowen Peterlee we had massive concerns with some of our tenants simply taking the mickey, not paying rent, causing concerns with antisocial behaviour and simply not looking after our properties. When we first started our lettings business we presumed it would be very simple. However this was simply not the case in most circumstances. I have found Jan to be not only an experienced lettings manager but on discussing the problems we were having she came with an action plan and explained how we could improve our business. We have used Dowen Peterlee for many years now with Jan having a 100% record in finding us the right tenants. Our tenants also always speak of how helpful and lovely she is. Jan treats your investment property as if it were her own. If our tenants have any repair problems, she reports these to the us straight away and organises one of the very capable contractors Dowen uses to quote for and then resolve the issue. Thank you our Jan for all you do for us. Ref: 1296

For some months now Dowen Lettings have dealt with my rental property in Seaham. As I am some distance away I have made several specific demands on them to keep me informed, not only with the upkeep of the property, but the on-going management. The staff I have dealt with have been very obliging and ensured that my tenant is enjoying a comfortable and trouble free stay in my property. Ref: 1295

Dowen Lettings has been the management company for our property in Sunderland for several years. The service provided has always been excellent. Issues are dealt with promptly in a courteous, professional and friendly manner. We live in Bristol therefore it is difficult to sort out issues ourselves - Liz is always happy to speak to us personally via the telephone if we want clarification or advise. I have no hesitation recommending Dowen Ref:1294

We have used Dowen Lettings for over 5 years now and in fact it was the excellent response and work with Jan at Dowen Peterlee which helped us on our way as we were new to the rental market.  When our portfolio grew, then we had no hesitation with listing the additional properties with Dowen of which Jan is our main point of contact.  She always responds to an issue I may have and always contacts the tenants in a timely manner should work be required to be carried out at the properties.  Would definitely recommend Dowen to proposing landlords to handle rental requirements Ref:1293

I have used Dowen Bishop Auckland as letting agents since 2011. As a landlord I have been very happy with the service provided  Ref: 1292

I have had my rental property managed by Dowen Sunderland for approximately 8 years and have been more than happy with the service that I have received throughout that time. As I live over 2 hundred miles away, having a management company that I can rely on to look out for my interests is really important for my peace of mind. Another positive for me is that I get to deal with the same knowledgeable people every time and not “some temp” who might not be quite as motivated. As any landlord knows there will always be issues with properties (and tenants!), but I can honestly say that Liz Robson the lettings manager at Dowen Sunderland, has always dealt with these issues with such efficiency, that I can relax in the knowledge that my property is in reliable hands Ref:1291

Renting property can be a burden if not managed correctly. Having Jan as my letting agent at Dowen Peterlee, I'm informed and reassured that everything is in hand at all times. When property issues arise, Jan provides the necessary details to me as a landlord for me to make an informed decision. Her feedback and attention to detail on property visits also gives me the confidence that my Property is being managed by an effective team. Pleasant and professional at all times and I couldn’t ask for a better contact Ref: 1290

Great service at a good price! For piece of mind and reliable trade contacts I would recommend Dowen to manage your portfolio Ref: 1289

I use Dowen Seaham to manage several rental properties on my behalf. They consistently provide an excellent and highly responsive service. When issues arise they use their experience and common sense to strike just the right balance between my needs and those of my tenants. Highly recommended  Ref:1288

I previously had my property up for sale & then rent with another agent in Hartlepool for several months & had 1 viewing & no feedback.  After she viewed the property Bev at Dowen Hartlepool said she was happy to market at the rate I requested.  I made her aware that I was then going on holiday & she advised that although she couldn't promise she would hope to have some good news on return. On the first day of my return she phoned to advise she'd had  quite a lot of interest resulting in a tenant who wanted to move in that weekend. Ref:1287

Dowen have acted as our letting agents for seven years. The team at Spennymoor have been courteous and professional at all times. They have been great intermediaries and have kept us well informed of any problems that have been highlighted by tenants. In my opinion they act in a fair way towards both tenants and to us as a landlord Ref:1286

I would recommend Dowen to any potential landlords.We deal with the Hartlepool branch and in particular Bev Corkhill. She and all of the employees there  are very helpful and informative as well as always supportive.They are readily available to answer any queries. I can't speak highly enough of them.they have given us tremendous peace of mind and made everything so easy and straightforward Ref:1285

As a landlord living outside the area the staff of the Seaham branch of Dowen are vital to me. They are a friendly, supportive team who are fair and frank in their work with me. I believe they keep the relationship with myself and my tenant safe and work as a great intermediary. Vicky and Gaynor are the best team of people I could have hoped to have  Ref: 1284

Details Of Each Of The Above Are Held At Dowen Head Office

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